So I just took the call.
You were supposed to clean under the bed but I just got home and see you didn't. That was very important to us etc etc.
I took a breath and replied. Have you looked under the bed or actually felt the carpet.
Err, No. Ok. May I suggest you do that before we continue this conversation. Why.
Well because I couldn't move the bed and it was wrapped in plastic I took both the mattress and foundation off and out then against the wall, cleaned and out then back.
Oh, I...
Customer complaint today
You were supposed to clean under the bed but I just got home and see you didn't. That was very important to us etc etc.
I took a breath and replied. Have you looked under the bed or actually felt the carpet.
Err, No. Ok. May I suggest you do that before we continue this conversation. Why.
Well because I couldn't move the bed and it was wrapped in plastic I took both the mattress and foundation off and out then against the wall, cleaned and out then back.
Oh, I...
Customer complaint today