First time customer key under the mat

If you run a top quality operation you will have , hopefully very often, the situation where you get to serve a new client from referral.

They trust you because someone they trust said they could.

So what do you do when they are not there to prequalify the job?

You let yourself in and find that there are things that need to be talked about.
ie: red stains, wear patterns, dark yellow pee spots.

Well even the best of us can't guarantee some of these situations. With them there we...

First time customer key under the mat