I'm more formal with customer's, I'll stand at least 3' from them and extend a hand to shake if I feel it's appropriate. My employee is just the opposite, he'll ask to give a hug at the end of a job. Just not sure how I feel about that.
On one hand, they did a study years back. Perhaps it was a library, perhaps it was in a bank. Let's go with the bank. One line of customers were touched in some insignificant way in their interaction with the teller. They all left favorable reviews of the bank....
Employee is a hugger!
On one hand, they did a study years back. Perhaps it was a library, perhaps it was in a bank. Let's go with the bank. One line of customers were touched in some insignificant way in their interaction with the teller. They all left favorable reviews of the bank....
Employee is a hugger!