Just like the question says. What do you tell the client to do before you arrive? Nice to make a list and see everyone else's reply. Number 1 thing we say is;
1) Vacuum your carpets well
2) Remove anything from the floor that can not get wet
3) Remove small breakables
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1) Vacuum your carpets well
2) Remove anything from the floor that can not get wet
3) Remove small breakables
4) …
5) …
6) …
7) …
8) …
9) …
10) ...