First Cancellation

I just got a call from a "customer" who made it appointment for thursday morning. She called to ask how I clean, if it is with "steam" I told her "I use HWE, blah blah blah." Anyway then she asks for a price and I said I can't be sure without seeing, but I would guess it would be around $250. She says, "Ok then I am going to have to cancel, I am going to get another quote. Someone told me I can have it done much cheaper." I responded saying "Thats fine, but watch out because sometimes things...

First Cancellation