Picked up a itty bitty cleaning job, 1x a week: dustmop/mop, vacuum and clean 2 bathrooms. This was their request.
I tried to up sell dusting of the office desks/trash removal/spot clean glass/and tidy up the customer waiting room. They didn't bite and gave no reason. Naturally I'm thinking it was the price being too high, but in the back of my mind I'm thinking if they see one patient (dentist office) that covers the cost of the cleaning so how can it be too high? The area I was upselling is...
Won a contract, but also lost on upsell. Can I recover?
I tried to up sell dusting of the office desks/trash removal/spot clean glass/and tidy up the customer waiting room. They didn't bite and gave no reason. Naturally I'm thinking it was the price being too high, but in the back of my mind I'm thinking if they see one patient (dentist office) that covers the cost of the cleaning so how can it be too high? The area I was upselling is...
Won a contract, but also lost on upsell. Can I recover?